Our Approach to Solution Design and Delivery

A proven 4D approach -

Discovery- requirements definition/Clarification of business needs
Design - of the best fit system, components, configuration and functions
Develop - the application to fit your aims and requirements
Deploy - the overall solution, to fit your aims, budgets and timescales; plus post implementation support as needed

Our operating modes rage from complete application provision to joint working and knowledge transfer with clients.

Requirements Analysts

For any given project, IRW will deploy experiences Consultant/Analyst resources to further clarify the functional requirements of your needs or application; to prioritise these accordingly in conjunction with you; and track these through product design, development, delivery and approval.

IRW will also set out quality requirements and objectives at the initial requirements specification stage. Quantifiable characteristics will be carefully chosen to ensure that they represent the aims of the project.

IRW have a history of delivering software development projects on time, with the desired functionality and to the predefined budget.

PRINCE2 Certified Approach to Project Management

We use PRINCE2 as a Project Management Methodology. All IRW's project managers are highly experienced and will have been responsible for the successful management of a large number of web-based systems. This is part of our 4D approach to ensure successful delivery on time and to budget.

Information Security and Management

IRW follow best practice for ensuring Information Security of client data. Many of our clients have sensitive and/or confidential data, and we use BS 7799/ISO 17799, the code of practise for Information Security Management ; which describes a management framework through which an organisation can examine and improve its security policy. IRW has recognised that this standard is becoming increasingly essential for all public sector, and public sector-serving organisations. It is also vital for any organisation that manages and controls valuable information assets. BS 7799 contains a comprehensive set of security controls to improve the levels of security within an organisation.

We have delivered numerous consultancies to large public sector organisations, specifically addressing how they manage and maintain their data to the appropriate levels of security.

ITIL Outsourcing

IT is at the heart of the modern business and the ITIL Service Management framework provides a guidline for maximising IT service provision within your organisation.

ITIL is a set of guidelines that explain in detail how organisations can make better use of their IT resources to meet business needs. Applying the ITIL principles allows you to offer consistent and fully integrated IT Service Management operations to your internal and external customers. IRW support organisations, through products and services, to introduce, develop and enhance ITIL capabilities. Our experienced consultants come from a variety of industry sectors and our consulting is underpinned by Best Practice methodologies such as ITIL and ISO 9001.

More information on ITIL can be found on the ITIL website.

Please browse our products and services for more information on how IRW can help your organisationg, or to get in touch directly, please contact us at enquiries@irw.co.uk or 0141 840 6860 (Scotland/North) or 0207 873 2268 (London/South).?