Tel: Glasgow 0141 840 6860 or London 0207 873 2268
- IT and Web Consultants
- "IRW's expertise and practical approach allowed us to progress promptly to a solid IT Strategy, implementation plan and effective deliverables . We view them to be among the best for customer service in the industry."
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- Consultancy
- IT Consultants - Strategic Consulting
- Business Process Re-engineering
Business Process Re-engineering
IRW brings depth of experience and functional expertise to analyse and recommend improvements in process workflows, measurement processes, organisational design, operating controls, management information systems and service delivery performance.
Ian Warnock, one of our founding Directors, is a leading authority on process engineering, and has written extensively on the subject, his major publication being a seminal textbook on many international courses. Textbook - Excellence in Manufacturing (Prentice Hall)
IRW business process reviews consist of two phases: assessment and implementation. In the assessment phase, we review and document the existing environment including organistion structures and process workflows; conduct surveys; analyse service delivery performance; and work with clients to develop recommendations. During the implementation phase, we design comprehensive project plans for all approved recommendations and work alongside client associates to implement these plans.