Tel: Glasgow 0141 840 6860 or London 0207 873 2268

Infrastructure and Network Services
"IRW were always amenable to late changes, and client requests were always dealt with in a courteous and "can do" manner. We will definitely be considering IRW for future projects."

Needing Improved, flexible ICT Managed Services ?

We provide exceptional support and service levels, resourced to suit your business needs. Full range of Microsoft and Cisco harware and support services.

Current Location in website:

Case Studies

Infrastructure Services

Our Infrastructure team have an exceptional range of expertise in all aspects of ICT infrastructure and support across a range of providers. We do however specialise in Microsoft and Cisco technology and have been involved in a range of deployments for small businesses and large corporate alike.

We can design, implement or refresh your systems and also give you an expert opinion on your existing systems. Our consultants can investigate your system's hardware, software and human components and provide ideas and strategies for improvement, integration or troubleshooting.

We also provide a range of ICT Support and comprehensive Managed Services in various fields to assist clients in taking the burden out of managing their ICT systems. We operate a fully functional ICT help desk which offers friendly, local service whilst offering all the benefits of large Infrastructure Company in terms of skill, case history and capability.

This capability is highlighted in our Microsoft Gold Partnership by holding both the Advanced Infrastructure and Networking Infrastructure competencies. Although based in Glasgow, we can offer the following services to organisations throughout Scotland and the UK:

ICT Support Services:

6 - 7 days a week dedicated
Operational and strategic ICT support
On-site and remote access to systems
Customised response times
Dedicated Account Manager

ICT Helpdesk and Service Desk Solutions:

Staff qualified to HNC, MCP and CCNA levels or equivalent
Dedicated helpdesk lines
Up to 7 days a week, 24 hour coverage, and a range of time and response packages available

ICT Managed Services:

Development, upgrade and migration (server & desktop side)
Management, monitoring and issue resolution
On-site provision of staff
Disaster recovery planning and implementation
Security

Disaster Recovery Services :

Risk analysis
Backup/restore solutions and testing
Hardware repair/replacement
BS7799 / ISO 27001 ISMS

Technology Expertise:

Microsoft
Cisco
IBM
Linux
Other leading hardware and services monitoring brands and vendors