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| 0141 840 6860 | enquiries@irw.co.uk  


Tel: 0141 840 6860 Glasgow or 0207 873 2268 London

  • Custom Software Development Services
  • "The IRW analysts brought our business user into the design process, continuously improving the user interface and functionality, allowing us to have a rapid, effective web presence and inranet solution."

Dynamics CRM 4 Solutions

Dynamics CRM 4 is rapidly becoming the leading solution for mid range organsiations.

We provide you with a complete, cost effective solution, and also provide integration services to Sharepoint, Project Server and third pary systems.

Contact us on  enquiries@irw.co.uk  Tel: 0141 840 6860 (Glasgow) or 0207 873 2268 (London)

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CRM Software Development

The IRW CRM software development service consists of a blend of business / process consultancy and technical specification and implementation skills.

Our CRM development process covers the following areas:

  • CRM system requirement consultancy
  • Development of requirement and functional specifications
  • Specification and development of database schema
  • Interface and usability design
  • System development
  • Acceptance testing
  • Manual production
  • Training
  • Implementation and rollout consultancy

With proven web-based CRM development heritage, an extensive code library of CRM components and relevant implementation experience and skills, IRW is a strong choice for your CRM software development partner.

We specialise in the use of Microsoft Dynamics CRM 4, now established as a leading CRM solution in the marketplace. CRM 4 offers comprehensive and advanced features and benefits across marketing, sales, service and delivery functions.

We use effective, approved third party tools, for data migration and specific functionality needs. We partner  with www.c360.com for development tools and add-ons.

 

CRM 4- Industry Solutions

We have developed CRM 4 solutions for:

  • Outbound call cenre operations 
  • Not-for Profit and Fundraising applications
  • Booking, tracking and managing events,  training programmes and delegates
  • Integrating to existing websites, and Accounts Systems (Sage and others)

 See http://www.irw.co.uk/crm-for-sail-training-organisations.aspx for an example of our solutions

Please call 0141 840 6860 (Glasgow) or 0207 873 2268 (London) for more details regarding CRM.