Tel: Glasgow 0141 840 6860 or London 0207 873 2268

Custom Microsoft Dynamics CRM Services and Solutions UK Wide Glasgow Edinburgh (Scotland) London
"As a result of implementing Dynamics CRM effectively, we are now generating leads, branding our products and services, and achieving global visibility via our CRM system, data tools and processes".

Drive Business Value with Microsoft Dynamics CRM 4.0

For a free CRM consultation for your organisation, via our Glasgow or London offices

Award Wining CRM Business Analytics

We partner with ZAP, who provide an award winning Analytics suite that integrates with Dynamics CRM, to provide leading capabilitiy and ease of use of these tools. ZAP were Microsoft 2009 Innovation Software Partner of the year.

For more details go to www.zaptechnology.com

Current Location in website:

CRM 4 Business Intelligence & Analytics Solutions and Consultants -based in Glasgow & London

Via our company offices in Glasgow, Scotland and London, IRW can provide proven, expert Dynamics CRM services and solutions, via our trained staff and consultants.

Business Analytics is a packaged solution that enables business users to create web-based dashboards, Key Performance Indicators (KPIs), scorecards, reports and ad-hoc analyses on their Microsoft CRM data. Best of all, Business Analytics automatically handles your CRM customisations, even for entire custom solutions built on the CRM platform.

Business Analytics transforms data into action and unlocks the power of your CRM data. Find out how your sales teams are performing; measure the return on investment of your marketing programs; and analyse customer service effectiveness.

Powerful MS CRM Analytics and Reporting

Comprehensive packaged analytics give you KPIs, scorecards and dashboards from day one.
Customised analytics so business users can create their own department-specific analytics without IT support. Features include interactive online drill-down, slice-and-dice, advanced filtering, click through to MSCRM, and formatting and custom calculations on your CRM data, including your customizations.
Automated report packs remove the pain from management reporting. Simply drag and drop analytics into a report pack, add images and explanatory text, and create a PDF. Put a stop to manual reporting and the inaccuracies associated with offline tools.

For more information, contact us on enquiries@irw.co.uk Tel: 0141 840 6860 (Glasgow) or 0207 873 2268 (London)