search:    enquiries@irw.co.uk
0141 840 6860
0207 873 2268

Effective Software Solutions for your Business: Guaranteed.

  • Expert Business Intelligence Consultants
  • IRW proved to be a very capable and highly skilled organisation to work with. Their process of bringing the business user into the development team, continuously analysing and reporting on functionality, allowed us to have complete control - Brian Webb, K7X

Current Location in website:

Business Intelligence & CRM Analytics Solutions - Consultants based in Glasgow & London

 

Via our company offices in Glasgow, Scotland and London,  IRW can provide proven, expert Dynamics CRM services and solutions, via our trained staff and consultants.

 

Business Analytics is a packaged solution that enables business users to create web-based dashboards, Key Performance Indicators (KPIs), scorecards, reports and ad-hoc analyses on their Microsoft CRM data. Best of all, Business Analytics automatically handles your CRM customisations, even for entire custom solutions built on the CRM platform.

Business Analytics transforms data into action and unlocks the power of your CRM data. Find out how your sales teams are performing; measure the return on investment of your marketing programs; and analyse customer service effectiveness.

Powerful MS CRM Analytics and Reporting

  • Comprehensive packaged analytics give you KPIs, scorecards and dashboards from day one.
  • Customised analytics so business users can create their own department-specific analytics without IT support. Features include interactive online drill-down, slice-and-dice, advanced filtering, click through to MSCRM, and formatting and custom calculations on your CRM data, including your customizations.
  • Automated report packs remove the pain from management reporting. Simply drag and drop analytics into a report pack, add images and explanatory text, and create a PDF. Put a stop to manual reporting and the inaccuracies associated with offline tools.

 

Please visit Dynamics CRM Consulting Services for more information on IRW's CRM capabilities, or contact us on  Tel: 0141 840 6860 (Glasgow) or 0207 873 2268 (London)enquiries@irw.co.uk